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Privacy Policy

Privacy Policy

Last Updated: 31.Aug.2026

Kazhani Native Farms (“Kazhani”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, how we protect it and the choices available to you.

1. Information We Collect

Depending on how you interact with Kazhani, we may collect information such as:

Contact Information

* Name

* Mobile number

* Email address

* Address

* Location information provided for delivery or service purposes

Order Information

* Products purchased

* Quantity and order details

* Delivery information

* Payment-related transaction information

We generally do not need to store complete payment-card or banking credentials on our systems where payment processing is handled by third-party payment providers.

Enquiry Information

If you contact us through forms, email, WhatsApp or other channels, we may collect the information you provide, including:

* Nature of enquiry

* Organisation/institution

* Requirements

* Preferred date or location

* Other information relevant to responding to your enquiry

Farm Visits and Events

If you register for a farm visit, workshop, educational programme or event, we may collect information required for registration, coordination, safety and communication.

Website Usage Information

We may collect technical information such as:

* IP address

* Browser type

* Device information

* Pages visited

* Website interaction information

* Approximate location derived from technical information

* Cookies and similar technologies

2. How We Use Your Information

We may use information to:

* Process and deliver orders

* Respond to enquiries

* Provide services

* Coordinate farm visits and events

* Communicate with customers and partners

* Provide customer support

* Improve products and services

* Improve our website

* Send updates or promotional communications where permitted

* Maintain business records

* Prevent fraud, misuse or security incidents

* Meet legal and regulatory requirements

* Understand customer and community needs

* Measure and improve our organisational impact

3. Impact and Sustainability Data

Kazhani is developing systems to measure its environmental and social impact.

We may collect operational information associated with activities such as:

* Farming

* Farmer engagement

* Waste management

* Composting

* Resource recovery

* Farm visits

* Education programmes

* Biodiversity initiatives

* Sustainability activities

Where possible, personal information will be separated from aggregated impact metrics.

For example, Kazhani may report the total quantity of organic waste processed or the number of people participating in a programme without publishing personally identifiable information about every individual involved.

4. Sharing of Information

We may share relevant information with trusted third parties where necessary to provide our services, including:

* Delivery and logistics providers

* Payment service providers

* Website and technology service providers

* Communication providers

* Event/service partners

* Professional advisers

* Government or regulatory authorities where legally required

We do not intend to sell personal information to third parties.

5. WhatsApp and Other Communication Platforms

If you choose to communicate with Kazhani through WhatsApp, social media, email or another third-party platform, your interaction may also be subject to that platform's own privacy policy and terms.

6. Cookies

Our website may use cookies and similar technologies to:

* Enable essential website functions

* Remember preferences

* Understand website usage

* Improve performance

* Support analytics

* Support relevant communications or marketing where applicable

You may be able to control cookies through your browser or device settings.

Certain website functions may not work correctly if essential cookies are disabled.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, alteration, disclosure or destruction.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate records, resolve disputes, comply with legal obligations or protect legitimate business interests.

Retention periods may vary depending on the nature of the information.

9. Your Rights and Choices

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

* Request access to certain personal information

* Request correction of inaccurate information

* Request deletion where legally applicable

* Withdraw consent where processing is based on consent

* Opt out of certain promotional communications

* Raise questions or complaints about our handling of your information

Requests can be made using the contact details below.

10. Children's Privacy

Some Kazhani activities may involve children, particularly educational farm visits and school programmes.

We do not knowingly seek to collect unnecessary personal information directly from children.

Where registration or participation involves children, information should ordinarily be provided by or with the involvement of a parent, guardian, school or authorised responsible adult.

Any photographs or media involving children should be handled with appropriate consent and care.

11. Third-Party Services

Our website may use third-party services for payments, analytics, hosting, communication, maps, social media, forms, delivery or other functions.

Those providers may process information according to their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any revised version will be published on this page with the updated date.

13. Contact Us

If you have questions, requests or concerns regarding this Privacy Policy or the information we hold about you, please contact:

Kazhani Native Farms

Kottivakkam, Chennai – 600041

Tamil Nadu, India

Email: [Kazhanifarms@gmail.com](mailto:Kazhanifarms@gmail.com)

Phone: 7401702380

WhatsApp: 7401702380